Privacy Policy

Welcome

Personal Radiance LLC. is committed to making your online experience as enjoyable as possible and to respecting the privacy needs and concerns of all our customers. Our goal is to provide you with a satisfying shopping experience and to protect your personal and private information. The information we collect is used to process your order and to enhance your shopping experience with us. We also monitor our RadiantSmile.net website (the "Site") traffic patterns, examine trends and usage to help us better administer the site. We will never sell or rent your information to any third parties. We will also not sell or share this information in ways other than what is disclosed in this Privacy Policy. Your visit to this site is subject to this Privacy Policy and Terms & Conditions. This Privacy Policy is effective January 30, 2006. Please check back periodically for any updates or changes.

Registration

We do not collect personally identifiable information about users, except when users provide it to us. In order to use portions of this website, users must first complete a registration form. During registration, a user is required to provide certain information such as name and email address. This information is used to contact users about the services in which users have expressed interest such as receiving Personal Radiance LLC. or Radiant Smile™ related newsletters, promotions, product information, or participation in Personal Radiance LLC. or Radiant Smile™ online surveys.

Ordering

Personal Radiance LLC. requests information from users on our order form. This is required to complete sales orders and to keep you up to date regarding its status. Users must provide contact information such as name, address, email, and phone number and financial information such as credit card number and expiration date. This information is used for billing purposes, to complete sales orders and to ship products. If there is difficulty in processing or shipping the order, we use this information to contact users.

Cookies and IP Addresses

Cookies are small pieces of information stored in the user's hard drive containing information about the user. This can help enhance the user's experience and services received on the Site. For example, by setting a cookie on our Site, the user would not have to log in a password more than once, saving time. We may also use "temporary" or session cookies to enhance your shopping experience. These "temporary" cookies expire when you close your browser. Cookies can not be used to get data from your hard drive, email, or any other personal data about you. If a user rejects a cookie, the user may still use our Site; however portions of the site and/or features may be limited. We may also use IP addresses to analyze trends, examine traffic patterns, and administer our Site. Some of our business partners and service providers may also use cookies on our Site. However, we have no control over or access to these cookies and do not accept responsibility for any such use.

Service Providers

We may retain other reputable business partners to perform functions consistent with our Privacy Policy on our behalf. Examples of business partners include reputable credit card processing companies to bill users for goods and services, shipping companies, hosting companies and email service providers. These third party companies may be provided with personally identifiable information needed to perform their functions and services, but are strictly not allowed to use this information for any other purposes.

Tell A Friend

Tell A Friend is an email communication referral service of our Site. If a user elects to use Tell A Friend to inform a friend about our Site, we ask them for the friend's name and email address. Personal Radiance LLC. will automatically send a one-time email inviting them to view the site. We do not store the friend's name or email information on our database nor will it be utilized to transmit unauthorized communication, marketing, product or sales information such as newsletters, promotions and surveys.

Links

The Site may contain links to or from other sites. Please be aware that Personal Radiance LLC. is not responsible for the privacy practices of other such sites. We encourage you to read the privacy policies of each and every website you link to from the Site or otherwise visit. This Privacy Policy only applies to information collected by this Site.

Security

We implement various recognized industry security measures and precaution to protect the security of your personal information. When users submit sensitive information via the Site, your information is protected both online and offline. When our registration/order form asks to enter sensitive information such as credit card numbers, that information is encrypted by industry leading 128-bit SSL (secure socket layer) encryption technology provided by GoDaddy.

Updating User Information

If a user's personally identifiable information changes (such as address, zip code) we will endeavor to provide a method to correct or update such information. This can usually be done at the Update Your Account section of the Site if you are a registered user or by emailing us at UserSupport@RadiantSmile.net

Choice/Opt-Out

Users may elect to opt-out of receiving future communications previously the user elected to receive such as newsletters, promotions and surveys. You may elect to change your preferences at anytime by revising your profile at the Update Your Account section of the Site or by emailing us at UserSupport@RadiantSmile.net . New users may elect to opt-out to receive such communication during the registration process.